Novel Coronavirus (COVID-19)

Santa Clara County Public Health Department is the lead agency responding to novel coronavirus (COVID-19) in our County and will always provide the most current information and recommendations. Older adults and people who have serious chronic medical conditions (heart disease, diabetes, lung disease, etc.) are at a higher risk of getting very sick and should take extra precautions. 

Santa Clara County Updates

On January 25, the California Department of Public Health announced that the Bay Area Region is no longer subject to the State’s Regional Stay At Home Order. However, Santa Clara County continues to experience an alarming rate of COVID-19 transmission, and hospital and ICU capacities remain extremely limited in the county and region. The danger COVID-19 poses to our community has not subsided, and the County Health Officer urges businesses, entities, and residents to continue exercising the utmost caution even as certain restrictions are lifted by the State. 

Effective January 25, all businesses, entities, and individuals in Santa Clara County are subject to the restrictions in the Purple Tier of the State’s Blueprint for a Safer Economy, and to additional restrictions that the County Health Officer has imposed. As always, businesses, entities, and individuals must follow both the State and County Health Officer Orders, and where there is a conflict between the two, the stricter rules must be followed.

There is also a Mandatory Directive on Travel that strongly discourages leisure and non-essential travel, and it requires anyone entering the County to quarantine for 14 days upon return from travel more than 150 miles away. 

City Hall Operations

As a result of these extraordinary conditions, the following updates have been made to City of Saratoga services:

  • City Hall will remain locked during business hours.
  • City services, including planning and building, are available virtually. 
  • Parks, streets, maintenance, and code compliance requests can be submitted to
  • The Saratoga Senior Center is closed, but they continue to serve seniors.
  • If you suspect a tree is being illegally removed, call the Sheriff’s Office at 408.299.3233.
  • Fallen trees, landslides, and flooding on roads and public property can be reported to County Communications at 408.299.2507.
  • Santa Clara County Sheriff’s Office and Fire Department services continue. In the event of an emergency or if you need immediate assistance, call 9-1-1.
  • Information on County services, including libraries and Vector Control, can be found on the County of Santa Clara website.

City Contact Information


Code Compliance

Administrative Services


Encroachment Permits

Business Licenses

Tree Permits

Public Works

City Council

City Manager’s Department/General Questions

Community Development Department

The Community Development Department is working to meet the needs of residents while complying with the new Public Health Order. To continue providing services, we are implementing temporary measures to prioritize the health and safety of residents, contractors, and City staff. Learn more about the Planning Division, Building Division, and construction activities.

City Council and Commission Meetings

City Council and Commission meetings will be evaluated on an ongoing basis. When meetings are held, they will be held virtually to provide the safest environment for the public, elected officials, and staff while allowing for continued operation of the government and public participation during the COVID‐19 pandemic. 

All Council/Commission members and City staff will participate through Zoom. Members of the public can speak on items they are interested in by joining the meeting using the Zoom website or app, or by calling in. The public can watch the meeting through Zoom, on KSAR Channel 15, or on the City’s website. Detailed participation instructions for each meeting will be available on the meeting agendas. Before meetings, the public can also submit comments to the City Council or submit comments to Commissions/Committees.

Last Updated: January 20, 2021