Novel Coronavirus (COVID-19)

Santa Clara County Public Health Department is the lead agency responding to novel coronavirus (COVID-19) in our County and will always provide the most current information and recommendations. Older adults and people who have serious chronic medical conditions (heart disease, diabetes, lung disease, etc.) are at a higher risk of getting very sick and should take extra precautions. 

Santa Clara County Updates

The number of Santa Clara County residents contracting COVID-19 and the number of patients hospitalized with COVID-19 continues to rise significantly, reaching record levels. To help prevent a surge in hospitalizations over the capacity of hospitals in the County, the Health Officer announced changes to the Mandatory Directives.

These changes require certain businesses to modify operations, reduce the number of people allowed inside facilities, and reduce the size of outdoor gatherings. There is also a Mandatory Directive on Travel that strongly discourages leisure and non-essential travel, and it requires anyone entering the County to quarantine for 14 days upon return from travel more than 150 miles away. 

The County of Santa Clara has moved back into the State of California’s Purple Tier (Tier 1) of the Blueprint for a Safer Economy. Santa Clara County will remain in this tier until the State moves the County forward into the Red Tier (Tier 2). The most restrictive rules apply to the Purple Tier (Tier 1), and the lease restrictive rules apply to the Yellow Tier (Tier 4).

The Public Health Officer’s Revised Risk Reduction Order is also in effect, which allows services in the County to operate in accordance with the State order. There are differences between what the State allows and what the County permits. Unless otherwise indicated in the local health order, all County businesses and activities can resume to the extent allowed under the Purple Tier. 

Allowing additional activities and capacity does not mean these activities are safe. COVID-19 continues to pose a serious risk throughout our County. Everyone must remain cautious, maintain social distance, wear a face covering, and move activities outdoors when possible.

City Hall Operations

As a result of these extraordinary conditions, the following updates have been made to City of Saratoga services:

  • City Hall will remain locked during business hours.
  • City services, including planning and building, are available virtually. 
  • Parks, streets, maintenance, and code compliance requests can be submitted to
  • The Saratoga Senior Center is closed, but they continue to serve seniors.
  • If you suspect a tree is being illegally removed, call the Sheriff’s Office at 408.299.3233.
  • Fallen trees, landslides, and flooding on roads and public property can be reported to County Communications at 408.299.2507.
  • Santa Clara County Sheriff’s Office and Fire Department services continue. In the event of an emergency or if you need immediate assistance, call 9-1-1.
  • Information on County services, including libraries and Vector Control, can be found on the County of Santa Clara website.

City Contact Information


Code Compliance

Administrative Services


Encroachment Permits

Business Licenses

Tree Permits

Public Works

City Council

City Manager’s Department/General Questions

Community Development Department

The Community Development Department is working to meet the needs of residents while complying with the new Public Health Order. To continue providing services, we are implementing temporary measures to prioritize the health and safety of residents, contractors, and City staff. Learn more about the Planning Division, Building Division, and construction activities.

City Council and Commission Meetings

City Council and Commission meetings will be evaluated on an ongoing basis. When meetings are held, they will be held virtually to provide the safest environment for the public, elected officials, and staff while allowing for continued operation of the government and public participation during the COVID‐19 pandemic. 

All Council/Commission members and City staff will participate through Zoom. Members of the public can speak on items they are interested in by joining the meeting using the Zoom website or app, or by calling in. The public can watch the meeting through Zoom, on KSAR Channel 15, or on the City’s website. Detailed participation instructions for each meeting will be available on the meeting agendas. Before meetings, the public can also submit comments to the City Council or submit comments to Commissions/Committees.

Last Updated: November 30, 2020